Refund policy

At this time, we cannot offer returns on any items. Please double-check your size, address, and payment information before placing your order.

For original designs, we are happy to assist with exchanges in size, but the customer will be responsible for the shipping cost to return the garment. Please email support@ayiyi.shop with your order number for assistance.

Archive Pieces are final sale and cannot be returned or exchanged.

If you have received a faulty product, please email support@ayiyi.shop with a photo of the goods, and we will work to resolve the issue.

If you need help with sizing or have any questions regarding our policy, feel free to contact us at hello@ayiyi.shop—we're happy to help!